Amazon Gated Brands Notice

If you’re a seller of brands on Amazon, you will want to learn more about changes Amazon is making. This blog from webretailer explains what Amazon’s brand gating is, how it could impact you and what you should do now. Read more: https://www.webretailer.com/lean-commerce/amazon-brand-gating/?

Spreadsheet Tip# 1: How to update product quantities in bulk

Spreadsheet import to update the quantity in bulk: Note: It is mandatory to use the “SKU” or “ProductID” field when using a spreadsheet to update your items. These fields are required when trying to update product quantity for multiple products: SKU: Enter the SKU value in the column or ProductID: Enter […]

How To Fix/Update Quantity For Variation Items

Issue: The variation item is showing 0 quantity on Manage/search inventory page and you want to add more quantity to it. Steps: Go to Inventory > Manage/Search Inventory page and search for the item using the filters provided. If your item has 0 quantity then filter by “Include unavailable quantity” […]

How To Process Shipments

Summary On the Process Shipments page, you can process and review shipment details. Before we start.. Locate Shipping in the menu and click Process Shipments and you will be navigated to the Process Shipments page. The most recent order that’s in Ready to Ship status will be displayed.   Sections: […]

Manage “Ready To Ship Orders” Page

Summary You can individually manage your “Ready to ship” orders from this page. This is an alternative to “Process Shipments” when you want to easily navigate to individual shipments. Before we start… Locate Shipping in the navigation menu and choose Ready to Ship Orders from the drop-down list.   Sections 1- Search […]

How To Create Reports

Summary This page will help you to create reports with more accuracy and ease. Once you generate a report, it will be ready to download within the next 45 minutes depending on the requested data. Before you start: Go to Reports > Report Builder. You will be navigated to the Report […]

How to edit sliders/banners for ecom templates

Summary This article will explain how to edit the sliders/banners for a particular ecom template in Control Panel Step 17.   Task Requirements When logged into your account,  go to Administration> Control Panel and navigate to Step 17 in the control panel menu. In the eCommerce settings, scroll at the […]

How to enter tracking number into the order manually

Summary You can input a tracking number manually in the order by going into the order details page. Task Requirements In the order details, select the shipping type as “Shipping” (see the picture below) and a pop-up will appear where you can select from the list of shipping services. The […]

eBay Announcement

This is a courtesy reminder about the announcement eBay made in last year’s 2015 Fall Seller Update: Effective Sunday, May 1 2016, listings from Top Rated Sellers will need to offer at least a 30-day money-back return policy to earn the Top Rated Plus discount and seal, for eligible eBay […]

Manage Product Ads Page- Symbols & Icons

Summary This article explains the symbols & icons used on this page. Please read before continuing: Overview: Manage Product Ads Page Symbol Meaning   This symbol will only appear in front of the products that require approval.   This symbol signifies product description. If a product has a green checkmark […]