Summary Kyozou allows you to connect a number of preferred and popular shipping services with your Kyozou account. This step-by-step guide will teach you how to connect your UPS account in Kyozou. Task Requirements: How to setup UPS settings: ⦁ Go to Administration > Control Panel. (click below for more […]
How To Update An Active Amazon Listing
Summary In this article, you will learn how to update an active Amazon listing. You will be provided with a list of options to revise your items in bulk. Task Requirements: Go to Inventory > Manage/Search Inventory. Find the product and go into the product details page (click below […]
How To Connect A Shipping Courier- FedEx
Summary Kyozou allows you to connect a number of preferred and popular shipping services with your Kyozou account. This step-by-step guide will teach you how to connect your FedEx account in Kyozou. Task Requirements: How to setup FedEx settings: ⦁ Go to Administration > Control Panel (click below for more […]
CrazyLister Overview
Summary Kyozou is now partnered with Crazylister to provide our clients with over 100 professional eBay template designs to choose from, all 100% compliant with eBay’s active content policy. It has now become very easy to build an eBay template from scratch by using simple drag and drop technique without […]
How To Restore POS/Ecommerce Orders
Summary In this article, you will learn how to restore your POS/Ecommerce orders. Orders are marked as unpaid after a certain amount of time when payment is not received. The system automatically removes the products from the order and sends them back to the inventory (if they are eCommerce products […]
How To Edit An Order
Summary In this article, you will learn how to edit an order via the order details page. This is useful when you are trying to correct buyer information in case a buyer has input the wrong shipping address or to add/delete payment details. Task Requirements: Go to Customer Service > […]
How To Create User Accounts
Summary User Accounts are created to maintain different log-ins and permissions for your employees which helps you to track their work history. It is highly encouraged to provide a separate log-in to each employee with specific access levels/roles so the user statistics stay accurate when you are viewing them. […]
How To Renew VIPparcel Token
Summary This is a step-by-step guide to teach you how to renew your VIPparcel token. Task Requirements: 1- Go to Administration > Control Panel > Step 7 and go to “Shipping Courier Settings”. Under shipping courier settings, click on USPS settings (click the image below for more information). 2- […]
How To Renew Your eBay Token
Summary This article is a step-by-step guide to teach you how to renew your eBay token. Task Requirements Go to Administration > Control Panel > Step 10 “Marketplace Seller Accounts & Settings”. Click on your eBay account to go into the account settings (click below for more information). Find the […]
How To Make Your Multilister Items Active From “Out of Stock” Status
Summary In this article, you will learn how to make your Multilister items active from “Out of Stock” status by modifying the quantity. Task Requirements: Go to Inventory > Manage/search inventory (click below for more information). If the product has 0 quantity, search for it by clicking “Include unavailable quantity” […]