Kyozou Holiday Hours Hours in EST Kyozou will be closed the following days for the holiday season. If you have an urgent issue please submit a support request here. Friday December 22nd: 9:00am – 2:00pm Monday December 25th (Christmas Day): Closed Tuesday December 26th (Boxing Day): Support Open 9:00am […]
Server Maintenance December 17th 1:00 am EST
This Sunday December 17th at 1:00 am EST we will be doing server maintenance. During this time you may experience some intermittent downtime – duration approximately 1 hour. We apologize for any inconvenience but would like to remind you that as we update our servers and tools we do this […]
eBay Description/Listing Template Updates
As you probably know by now, eBay has been making a lot of changes to what they allow in listing descriptions/templates. If any of your listings are in violation, eBay should have gotten in contact with you, usually via email, and submitted a list of those affected eBay Item ID’s. […]
—–UPDATED—–Update Regarding “Compatibility View” Mode In Internet Explorer
Latest Update: This change has been uploaded to all the additional servers. Please make sure to disable compatibility mode as shown below. We are pleased to announce that Kyozou will no longer require the use of ‘Compatibility mode’ when using Internet Explorer. The new version will be uploaded to […]
Active Content Announcement
Overview Active Content is used by eBay sellers to provide functionality such as videos, scrolling galleries or animation in their listings via JavaScript, plug-ins, Flash, GIFs, iFrame etc. Starting June 2017, eBay will limit the use of active content in all their listing across all devices which will also apply […]
Amazon Gated Brands Notice
If you’re a seller of brands on Amazon, you will want to learn more about changes Amazon is making. This blog from webretailer explains what Amazon’s brand gating is, how it could impact you and what you should do now. Read more: https://www.webretailer.com/lean-commerce/amazon-brand-gating/?
eBay Announcement
This is a courtesy reminder about the announcement eBay made in last year’s 2015 Fall Seller Update: Effective Sunday, May 1 2016, listings from Top Rated Sellers will need to offer at least a 30-day money-back return policy to earn the Top Rated Plus discount and seal, for eligible eBay […]