How To Add A LP 2844 Thermal Printer

Summary

Installing a Thermal printer will allow you to print Kyozou inventory labels or shipping labels. This step-by-step guide will help you in adding a thermal printer in your account. 


Task Requirements:

  • Go to Administration> Control Panel> Step 3 and click on “Mobile Inventory Control System”. Scroll down to the section where it says “Click here to download Eltron/Zebra LP 2844 thermal printer drivers” (click the image below). 

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  • You will get a prompt to either run or save the .zip file in your computer (click the image below). Extract the .zip file to your desktop (You will need an extractor program like 7zip, Winrar or Winzip etc.)

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  • Once extracted, locate the folder where you saved the installer. You will see a folder named “Eltron LP2844 Drivers”. Go into that folder and you’ll see two sub folders
    • “UPS LP2844 Drivers”
    • “Zebra LP2844 Drivers”

We need to uninstall previous versions first (if it exists):

  • Go to “UPS LP2844 Drivers” folder and run the “ZebraUninstaller” file (click the image below). This file will remove any zebra drivers that you have installed on your computer.

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  • Once the “ZebraUninstaller” opens, click on “Analysis” (click the image below) which will search for any Zebra drivers on your computer. Once you find them, click “Clean” to remove the drivers.

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  • When Analysis and Clean actions are completed, we need to determine the type of printer you have.

How to find your printer type:

If you look underneath your printer and the model number says LP2844 (for example), then you have a Zebra printer. You can verify your printer model via Zebra’s website if needed (click the image below). (https://www.zebra.com/us/en/products/printers/desktop.html)

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Note: If you see a model number with the letters “UPS”. Then you have a UPS printer. 


Continue with the guide below if you have a Zebra branded printer:

  • Open the “Zebra LP2844 Drivers” folder and run the “ZD_2.6.42.04_Certified” file (click the image below).

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  • A pop-up will appear asking you to unzip the file. Click on the “Unzip” button (click the image below). By default the file will extract to your C: drive. You can change the location or leave it as is.

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  • An install wizard will appear, click on the “Next >” button to continue and then click on “Install Printer”.
  • Select your printer model in the list and click “Next” (click the image below).

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  • Specify which Port your printer is hooked up to (COM, LPT or USB) and click Next. Check behind your computer which one it’s plugged into (click the image below).

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  • The installer will ask if you want to launch the installation of the “Zebra Font Downloader Setup Wizard”. Unselect that option as it is not needed for printing through Kyozou and click “Finish”.

You have now installed a Zebra Printer for use.


How to test the printer:

  • Once installation is completed, go to “Devices and Printers” menu within Windows (click the image below).

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  • Locate the newly installed thermal printer, right-click on it and select “Printer Properties”.
  • Click on “Print Test Page” when the properties window appears (click the image below).
    • If a test page gets printed, then you have successfully installed your printer.

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How to install a UPS Printer:

  • If you have a UPS Printer, the steps are the same but you will need to choose the “UPS LP2844 Drivers” folder instead (click the image below).

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  • Click on the “setup” file and a popup will appear where you need to click on “Install Zebra Printer”.
  • An install wizard will appear, click on the “Next >” button to continue and then click on “Install Printer”.
  • Select your printer model in the list and click “Next >”.
  • Specify which Port your printer is hooked up to (if your printer is connected to your computer via USB , Select USB001). Click “Finish”.

You have now installed a UPS printer. Conduct a few tests to confirm if the printer works.


 

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